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Otamic Pro 3D Signature

by Otamic

Customer Reviews

Based on 6 reviews
33%
(2)
17%
(1)
0%
(0)
0%
(0)
50%
(3)
M
MJ
Zero Star DO NOT BUY

I received this chair last Thursday, and by Monday it was already not functioning after only approximately 8 uses. I bought this chair as a gift for my father, who has a shoulder problem. When the technician came, he said the circuit board was broken and that we need to wait for parts from China, with no estimated date for arrival. This product has significant quality issues, and the warranty is only for one year. I have no idea when my chair will be fully repaired. Very disappointing experience. DO NOT BUY!!!

c
connie zhang
did no receive my order

No delivery information about my order.We order about 14days.

J
JIE CAI
Bad shopping experience

Never be updated with any shipping information. The shopping experience seems as a fraudulent website, being charged but never shipped

R
Ramses V.
Great Chair

I like everything

K
Karen P.
Great Chair

As a 5’4” female I’ve never seemed to fit in the standard massage chairs which makes the body scan feature on the Signature D chair an awesome feature. The massage is right where it needs to be for me and not some generic person. Overall, I think this is a great massage chair, I always seem to spend more time in it than I plan. I like that there are multiple programs and an option for manual control so I can choose what I need/want for each session. The zero-g is a very nice feature and having 3 levels gives you the option to lay back as far as you want. There are five levels of massage intensity but I really can’t tell the difference between them. It would be nice if there was a wider range of intensity. If the massage times out the chair will remain reclined which is nice if you happen to fall asleep or just want to relax for a while longer.

The foot pressure is very strong for my sensitive feet so I added soft shoe inserts into the massager and that gives just enough cushion to get a nice foot massage.

The instruction manual leaves a lot to be desired and could be more detailed, this isn’t where you want to skimp on information.

There was one problem with setup – delivery company’s fault. Chair arrived on Wednesday, I called customer service on Thursday, repair technician called me on Friday and came the following Tuesday and fixed the problem. Even with the problem I was glad that I used the White Glove Installation (high, extra cost) but I’m not sure I could have done it myself.

Pros:
Body scan
Customer Service
Number of different massage modes and programs
Back heat
Leg & feet (with inserts) massage

Cons:
Manual
Not able to control foot pressure

Original price $5,499
Original price $5,499
$5,499
$5,499
Current price $5,499

  • Intelligent Voice Control
  • Computer Body Scan System
  • 3D Massage Mechanism
  • SL-Track
  • Full Body Compression Massage
  • 3 Steps Zero Gravity
  • Space Saving Technology
  • 21 Auto Programs & 6 Massage Styles
  • Triple Action Foot Massager & Calf Roller
  • Lumbar Heat Therapy
  • Calf Kneading
  • Automatic Extendable Footrest
  • Surround Sound Bluetooth Speakers
Color: Black
Delivery: Curbside Delivery - Free
Warranty: 1 Year(Part/Labor) 2&3 Year(Parts Only) - Free