After doing a lot of comparative shopping in stores before choosing this chair, I have no regrets so far, and I hope it holds up well over time. If I were to suggest improvements, I'd first like a better foot massage. While adequate, it has only one massage head that stays in one place, although it does rotate.
The chair is delivered in a sizable package, both big and heavy, the main chair and the foot/leg section. Now, approaching two months of use, my husband and I love it. We use the chair almost daily, and it provides a satisfying deep massage. The back rollers are fantastic, offering extensive coverage from the top of my neck down to my rear.