We purchased our Massage Chair from Titanchair.com and added White Glove delivery service. I was informed that it would delay the delivery for an additional 2-3 weeks from the original delivery timeframe. It was indeed a long wait but worth it! The delivery crews came in and took care of everything. We did not have to do anything. On top of that, Admiral II is an excellent chair, especially loving the full body compression massage. We’re thinking about purchasing another massage chair for our parents for Christmas! Love it!